Core Values
Three core values are intricately woven into the fabric of our organization. These values guide us to deliver our vision to our residents.
- Integrity
Our homes were founded by a family who adheres to strong moral and ethical standards. We accomplish goals with integrity to ensure we meet our employee and resident needs to provide excellent care.
Resident – The professional nursing and therapy staff meet with our residents and families to create an individualized care plan with realistic outcomes to meet our resident needs. This staff gives honest feedback on progress and performance to help residents and families set achievable goals.
Employee – At Jefferson City Manor we encourage a culture of fairness and equality in the work place for all team members. Our leadership appreciates what each employee brings to the team, respects their input and listens to their needs. Integrity with employees is critical to develop a productive working relationship that is vital to the overall progress of Jefferson City Manor.
Community – We consistently provide the same level of services that we commit ourselves to when working with other healthcare providers in the community.
“Integrity is doing the right thing, even if nobody is watching.
- Innovation
Jefferson City Manor values innovation as a means to increase efficiency, safety and quality of resident care. We incorporate compelling new ideas with technology, current healthcare practices and equipment to meet resident needs for existing trends in skilled nursing care. These concepts allow us to operate successfully and exceed resident expectations every day.
Resident – Our staff incorporates new ideas and processes into our daily routine to improve security, efficiency and quality of care for our residents and families. Technology allows us to address our resident needs timely, reduce errors and communicate with other healthcare providers to improve collaboration of care.
Employee – We understand the importance of providing the employees with the tools necessary to provide excellent care. Innovation allows staff to increase efficiency and effectiveness resulting in stronger outcomes and satisfaction. Also, advancements provide the employees with more education and knowledge to excel in the long-term care industry.
Community – Jefferson City Manor’s forward thinking and innovation gives other healthcare providers the access to information they need to provide exceptional care to their patients. Technology implemented allows community providers the ability to work smarter with greater efficiency.
“Excellence must be achieved through the eyes of those who judge us; once achieved it can only be maintained with constant innovation.”
― Tom Collins, Top 100 Global Tech Leaders in the legal community
- Quality
Jefferson City Manor is committed to achieving high quality care for our residents, families and communities. We understand that employee satisfaction, regulatory compliance and quality measures impact our resident outcomes and experiences. Our staff uses these strategies to ensure every resident receives top quality care that is safe, effective, and efficient.
Resident – We provide quality care for our residents and families. Quality care is routinely evaluated by leadership teams to identify areas for improvement and develop performance improvement plans. Together the team works to provide a safe, clean and friendly home-like atmosphere with top notch professional nursing care, dietary services and therapy programs.
Employee – Our approach to quality care creates a positive working culture based on strong morals and ethics. To see the teamwork and quality outcomes makes employees proud of the people they work with and level of care provided.
Community – Our commitment to quality care for our residents and excellent employees makes them a pillar for exceptional long-term care in the community. Jefferson City Manor collaborates with healthcare providers in the community to ensure quality through the continuum of care.
“Raise your quality standards as high as you can live with, avoid wasting your time on routine problems, and always try to work as closely as possible at the boundary of your abilities. Do this, because it is the only way of discovering how that boundary should be moved forward.”
― Edsger W. Dijkstra